7xm Responsible Gaming – Stay in Control, Play with Confidence

7xm is committed to providing a safe and enjoyableexperience for every player across the Philippines. We understand that for most people, gaming is a form of entertainment — and we want to keep it that way. Our platform is designed with built-in tools that help you monitor your activity, set personal boundaries, and take a break whenever you need one. We take our responsibility seriously and work in line with Philippine gaming regulations to ensure that our platform remains a safe space for all registered adults. If at any point gaming stops feeling like fun, we encourage you to use the tools below or reach out to our support team at [email protected] for immediate assistance.

7xm gives every registered player access to a set of practical self-management tools directly within their account. You can set a daily, weekly, or monthly deposit limit to keep your spending within a budget you are comfortable with — once a limit is set, it takes effect immediately and can only be lowered without a waiting period. Session time reminders let you know how long you have been playing so you can decide when to step away. If you feel you need a longer break, a cooling-off period can be activated for a set number of days, during which your account will be temporarily suspended from gameplay. For players who need a more extended pause, a full self-exclusion option is available; once activated, it cannot be reversed until the chosen period has fully elapsed. All of these tools are available at no cost and can be accessed by contacting our support team at [email protected].

Problem gambling can affect anyone, and recognising the early signs is the first step toward getting help. You may want to reflect on your habits if you find yourself spending more money or time on gaming than you originally planned, or if you feel anxious or irritable when you are not playing. Chasing losses — continuing to play in an attempt to recover money you have already lost — is one of the most common warning signs that gaming has moved beyond entertainment. Borrowing money to fund gaming, neglecting work, family, or personal responsibilities, or hiding your gaming activity from people close to you are also indicators that it may be time to seek support. If any of these patterns feel familiar, please use the self-management tools available on 7xm or contact our support team immediately. You can also reach out to the National Council on Problem Gambling or a local mental health professional in the Philippines for confidential guidance.

In accordance with Philippine law and our operating licence, 7xm is strictly available to individuals who are 21 years of age or older. We verify the age and identity of all players during the registration process, and we reserve the right to request additional documentation at any time to confirm eligibility. Any account found to belong to a minor will be immediately suspended and all funds will be handled in accordance with applicable regulations. We strongly encourage parents and guardians to make use of parental control software to prevent underage access to online gaming platforms. If you suspect that a minor has registered on our platform, please contact us immediately at [email protected] so we can investigate and act promptly. Protecting young people from gambling harm is a responsibility we take without exception.