7xm Privacy Policy – How We Handle Your Personal Data

When you register on 7xm, we collect the personal information you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment details. We also collect information generated through your use of the platform, such as logintimestamps, betting activity, game session data, device type, browser information, and IP address. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines. We may also collect identity verification documents — such as a government-issued ID — when required to confirm your eligibility to play or to process a withdrawal request. All information collected is limited to what is genuinely necessary for operating the platform and fulfilling our legal obligations under Philippine law. We do not collect sensitive personal information beyond what is required for account verification and responsible gaming compliance.

7xm uses the personal information we collect to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the sports betting, casino-style games, bingo, and game lobby services you have registered for. We also use your data to send important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — through your registered email or mobile number. Where you have opted in, we may send promotional communications about platform features or offers; you can withdraw this consent at any time by contacting our support team. Your data is used to monitor platform activity for fraud prevention, responsible gaming compliance, and to meet our reporting obligations to the relevant Philippine regulatory authorities. We analyse aggregated, anonymised usage data to understand how players interact with the platform so we can improve performance, fix issues, and develop new features that better serve our Philippine player base. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

7xm does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. These partners are not permitted to use your data for any purpose other than the service they provide to 7xm. We may also disclose your information to Philippine government agencies, law enforcement bodies, or regulatory authorities when required to do so by law, court order, or in connection with the prevention of fraud or other criminal activity. In the event that 7xm undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We will never share your personal information with third parties for advertising, profiling, or data brokerage purposes.

We apply industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 7xm platform is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption at rest. Access to personal data within our organisation is restricted to staff and systems that genuinely require it to perform their role, and all personnel with data access are bound by confidentiality obligations. We conduct regular security reviews and maintain incident response procedures to address any potential data breach promptly and in accordance with applicable Philippine data protection regulations. While we take every reasonable precaution, no online platform can guarantee absolute security; we encourage you to use a strong, unique password for your 7xm account and to contact us immediately if you suspect any unauthorised access. If a data breach occurs that is likely to affect your rights or interests, we will notify you and the relevant Philippine authority as required by law.

As a registered player in the Philippines, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data where there is no longer a lawful basis for retaining it. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request; we will respond within a reasonable timeframe in accordance with applicable law. Please note that some data must be retained for a minimum period to comply with Philippine anti-money laundering regulations and gaming licence requirements, even if you close your account. Where we rely on your consent as the legal basis for processing — such as for optional marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

7xm may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine laws, or industry best practices. When we make material changes, we will notify registered players through their account email or by displaying a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect when the current version was last updated. We encourage you to review this policy periodically so you remain informed about how your personal information is being handled. Continued use of the 7xm platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy or how your data is used, please reach out to our support team at [email protected].